FOUNTAIN CARE
Minor Repair | Fountain Troubleshooting l Fountain Care | Fountain Placement & Assembly
Do keep fountain bowls filled to proper level to maintain its proper operation. It is not recommended that fountains be left running during the night or when not at home as the water level cannot be monitored.
Check for cracks. First fill your fountain to the brim. Do not operate the fountain. If your fountain is leaking, the water level in the fountain will be lower and the ground around the fountain will be wet. Before you perform this test, you should turn off any sprinklers around the fountain as not to confuse the area's wetness. If no moisture, do you have pets? You could very well be loosing water due to thirsty pets.
Clean with a soft cloth and CHANGE WATER FREQUENTLY, if possible. Depending on the temperature and evaporation you may see a buildup of white residue on fountain surface from mineral content in the water supply. Fountains without a painted surface (including Antique Stains and Washes) may also experience effervescence as well as mineral deposits due to the natural occurrence of alkali content in the water. Do not use any abrasive that can damage the applied finish. To prevent such buildup, we suggest the use of a product called Protec.
Do use an Algaecide such as Fountec in the water, especially in hot weather to prevent algae's growth. Algae will damage the fountain surface and can clog up the pump causing it to overheat and burn out. Never use chlorine as an algaecide or cleaner. Chlorine can damage your pump and fountain surfaces.
Fountec Natural Mosquito Repellent to keep you fountain free of mosquito larva.
NEVER LET THE FOUNTAIN RUN DRY!!! Lack of water will burn out the pump.
DO READ ALL INFORMATION supplied with your pump regarding its proper care and cleaning.
Only plug the pump into a properly grounded junction box with a GFI receptacle only.
DO PROTECT FROM FREEZING. It is best to store concrete items indoors. DO NOT allow water to collect and freeze in the bowls. Cracking will occur. Small hairline surface stress cracks are common to all concrete products due to the natural weathering and outdoor temperature changes. There are no manufacturer warranties against that occurrence.
If you have any questions about caring for your fountain, please give us a call and we'll be happy to help.
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